Contract structure depends on volume and workflow needs. Our goal is clarity—terms should protect both sides without trapping brands in bad arrangements.

A healthy fulfillment relationship should allow clean transition. Exit terms should be defined clearly so brands aren’t punished for making a change.

Inventory should remain yours, with defined processes for release, pickup, or transfer. Clear procedures prevent disputes and confusion.

Insurance coverage and responsibility should be defined clearly in your agreement. Brands should know what is covered and what is not.

Responsibility depends on the agreement and the nature of the loss. Clear definitions of liability protect both sides and reduce conflict.

Service expectations should be defined around cutoff times, turnaround, and exception handling. Clear SLAs prevent misunderstandings when volume spikes.

Hidden fees usually live in vague handling lines, packaging markups, or postage games. The right provider explains costs in plain language and keeps pricing measurable.

Common risks include unclear liability, vague fee definitions, restrictive exit terms, and ambiguous inventory release rules. Clarity reduces risk.

Seasonal workflows can be supported. The important part is aligning expectations so brands aren’t punished by minimums that don’t match their business reality.

Disputes are best handled through transparent documentation and clear definitions. Clean contracts and measurable pricing reduce conflict before it starts.